What is TraderSync?
TraderSync is a subscription trading journal and analytics platform delivered through a web app and companion mobile apps. It is software, not a brokerage account and not a prop firm. The core idea is simple: pull your closed trades in from your broker, then turn them into structured analytics and a searchable journal. It supports stocks, equity options including multi-leg spreads that it auto-detects, futures, futures options, forex, crypto, CFDs, and indices, so it is genuinely multi-asset rather than built for one market. Around that it layers more than 40 metrics, a Strategy Checker for rule compliance, a market-replay simulator, and an AI assistant called Cypher.
The legal entity is 1473010 Alberta Ltd., trading as tradersync.com, a very small unfunded company in Calgary, Alberta, Canada, with David Olivares listed as co-founder. The homepage says “Since 2013” while third parties cite 2014 or 2015, so the honest framing is that it has been running for about a decade. As journaling software it is not financially regulated, which is correct for the category and not a red flag.
Our verdict
TraderSync is a powerful, feature-rich journal that earns its reputation on analytics depth and its market-replay differentiator, but it carries real reliability, value, and transparency caveats that a careful trader should weigh before committing money. The win-rate, profit-factor, expectancy, MAE/MFE and exit-efficiency reporting is among the most complete in the category, and the replay simulator inside a journal is a genuine standout. Against that, recent reviews describe structural data bugs that corrupt dashboards, a strict all-sales-final refund stance, pricing that runs toward nearly a grand annually at the top tier with no permanent free tier, and a mobile app that lags well behind the web product.
We land at a score that reflects a strong tool with caveats you must take seriously, and we strongly suggest stress-testing your specific broker connection inside the 7-day free trial before paying for anything, especially an annual plan.
Key features & specs
The spec table below frames what each tier unlocks, but the headline is breadth. TraderSync is not a thin logbook. Its analytics cover win rate, profit factor, expectancy, MAE and MFE, exit efficiency, optimal-exit analysis, running P&L, a risk-exposure report, a P&L calendar, and breakdowns by time of day, day of week, setup and mistake, plus side-by-side trade comparison and advanced filtering, with the company citing more than 40 metrics. The journaling layer supports custom tags, notes, screenshot attachment, chart annotation, and setup or mistake tagging, and you can share individual trades publicly, which is enough to show a mentor a position, though there is no dedicated mentor or student-management mode. The Strategy Checker lets you define rules such as max daily loss, position sizing and timing, then scores compliance per trade. The market-replay simulator, which replays real historical sessions with playlists and speed control, is the feature that most clearly separates TraderSync from cheaper journals. Cypher, the AI assistant, surfaces pattern insights on every plan, while the proactive Cypher Coach is Elite-only.
| Attribute | Value | Source |
|---|---|---|
| Company & track record | Trading-journal and analytics software operated by 1473010 Alberta Ltd., trading as tradersync.com, a small unfunded company in Calgary, Alberta, Canada, with David Olivares listed as co-founder. The homepage says “Since 2013” while third parties cite 2014 or 2015, so the honest framing is that it has been running for about a decade. The TRADERSYNC trademark is confirmed under the same Alberta entity. | USPTO / Crunchbase ↗ |
| Software status | Journaling software, not a regulated financial firm. A trading journal neither holds nor needs a FINRA, FCA or ASIC licence, so the absence of one is normal and not a negative. No data breach, scam, lawsuit, or regulator action naming TraderSync was found. | TheFXGeek assessment ↗ |
| Pricing & plans | Three paid tiers, monthly or annual (annual saves 25%). Monthly: Pro $29.95, Premium $49.95, Elite $79.95. Annual: Pro $22.46/mo ($269.52/yr), Premium $37.46/mo ($449.52/yr), Elite $59.96/mo ($719.52/yr). Pro caps you at 5 accounts, 3 Strategy Checker strategies, 1 trade plan and 3 playlists; Premium and Elite lift those to unlimited. Cypher AI message caps scale 5/15/60 per day; Cypher Coach, 250ms replay, Level II, options replay and automated backtesting are Elite-only. | TraderSync ↗ |
| Free tier & trial | No permanent free tier (the old free Basic/Twitter plan is discontinued). A 7-day free trial requires no credit card and grants top-tier features. Given the strict no-refund policy, this trial is the only real safety net before paying. | TraderSync ↗ |
| Integrations & data import | Markets “700+ brokers and platforms” with three methods: auto-sync, file/CSV import, and manual entry. Read-only auto-sync is documented for Interactive Brokers (Flex Query report token, which does not use your IB login once set) and crypto exchanges (read-only API key); DAS Trader uses an email-matched market-data drop-copy. For most stock brokers (TD Ameritrade/Schwab, TradeStation, Webull, Tastytrade, NinjaTrader, Fidelity, E*TRADE, Robinhood, cTrader, Sierra Chart, IG) the sync method is undocumented at a primary level and several are reported as CSV-based. | TraderSync ↗ |
| Supported assets | All paid plans support stocks, equity options including auto-detected multi-leg spreads, futures, futures options, forex, crypto, CFDs and indices. Genuinely multi-asset rather than built for one market. | TraderSync ↗ |
| Analytics & features | 40-plus metrics including win rate, profit factor, expectancy, MAE/MFE, exit efficiency, optimal-exit analysis, running P&L, risk-exposure report, P&L calendar, and breakdowns by time of day, day of week, setup and mistake, plus side-by-side comparison and advanced filtering. Journaling adds tags, notes, screenshots, chart annotation and public trade sharing (no dedicated mentor mode). A Strategy Checker tracks rule compliance, a market-replay simulator replays real historical sessions, and Cypher AI surfaces pattern insights, with proactive Cypher Coach and automated backtesting on Elite. No backtesting on mobile. | TraderSync ↗ |
| Data privacy & security | Privacy policy last modified April 2022 (over four years old). Discloses collection of name, email, username, password, payment data (cards processed by Stripe, not stored), contact, device and analytics data, and sharing with Stripe, Google Analytics, affiliate tracking and on a business transfer. It is silent on trade-data monetisation, hosting location, retention and deletion/erasure rights, and no SOC 2 or ISO 27001 is claimed. Data is stored encrypted on Amazon cloud, and the site uses TLS. Credential type is documented as read-only only for IBKR and crypto; for most brokers it is undisclosed. | TraderSync ↗ |
| Mobile apps | iOS app v2.10.15 rated 2.7/5 (84 ratings) and Android v1.8.7 rated 2.9/5 (223 reviews, 50K+ downloads). The apps handle logging, notes, screenshots, the P&L calendar, analytics and imports, but no backtesting. The mobile experience is rated well below the web product. | App Store / Google Play ↗ |
Pricing & value
TraderSync runs three paid tiers and, importantly, no permanent free tier. The old free Basic plan is discontinued, so the only way in without paying is a 7-day free trial that requires no credit card and grants top-tier features. Monthly pricing is Pro at $29.95, Premium at $49.95, and Elite at $79.95. Annual billing knocks 25 percent off, bringing Pro to an effective $22.46 a month ($269.52 a year), Premium to $37.46 ($449.52), and Elite to $59.96 ($719.52).
The tiers gate real capability rather than cosmetics: Pro caps you at 5 accounts, 3 Strategy Checker strategies, 1 trade plan and 3 playlists, while Premium and Elite lift those to unlimited. Cypher message caps scale from 5 a day on Pro to 15 on Premium to 60 on Elite, and the meatier replay features, 250ms tick precision, Level II and Time and Sales in replay, options replay, and automated backtesting, are reserved for Elite.
On value, the honest read is mixed. The editorial team at StockBrokers.com scored cost 2.5 out of 5 and noted Elite runs nearly a grand annually, and we agree the top tier is expensive for an individual trader. The mid and entry tiers are competitive on features for active traders who will actually use the analytics and replay, but a casual trader who only wants a clean logbook will find the absence of any free tier and the premium pricing hard to justify against cheaper or free alternatives. The 7-day trial is the right tool for that decision, and given the refund policy, it is the only real safety net you get.
Billed monthly or annually (25% off); 7-day free trial, no card required| Plan | Monthly | Annual | Key limits | Best for |
|---|---|---|---|---|
| Pro | $29.95/mo | $22.46/mo ($269.52/yr) | 5 accounts, 3 strategies, 1 trade plan, 3 playlists, Cypher 5/day, 1-min Replay | Solo traders wanting core analytics |
| Premium | $49.95/mo | $37.46/mo ($449.52/yr) | Unlimited accounts/strategies/plans/playlists, Cypher 15/day, 1-sec Replay | Active multi-account traders |
| Elite | $79.95/mo | $59.96/mo ($719.52/yr) | Unlimited everything, Cypher 60/day + Coach, 250ms Replay, Level II, options replay, backtesting | Power users wanting replay + AI coaching |
Data privacy & security
First, the regulatory point: TraderSync is not financially regulated, and that is correct. A trading journal is software, so it neither holds nor needs a FINRA, FCA or ASIC licence, and the absence of one is not a negative. We found no breach, lawsuit, or regulator action.
The bigger concern is the privacy policy itself, which was last modified in April 2022 and is now over four years old. It discloses that TraderSync collects name, email, username, password, payment data (cards processed by Stripe, with the company stating it does not store card numbers), contact data, device and analytics data, and cookies, and that it shares data with Stripe, Google Analytics, affiliate tracking, and in a business transfer on merger or acquisition. The load-bearing sharing clause reads:
“Paid Subscription fees are non-refundable.”
TraderSync Terms of Service, Terms and Conditions (updated 11 July 2024); the support pages add “No, all sales are final” and “no pro-rated refunds”, accessed June 2026 TOS ↗
What the policy does not say matters. It is silent on whether trade data is ever monetised, where data is hosted, how long it is retained, and whether you have deletion or erasure rights, and no SOC 2 or ISO 27001 certification is claimed. We therefore cannot and will not say TraderSync never sells your data, only that the policy does not address it, which is itself a gap. On security it states it uses TLS encryption plus firewalls, authentication systems and access control mechanisms, and data is stored encrypted on Amazon cloud per a third-party source. On credentials, only Interactive Brokers (a read-only Flex Query token) and crypto exchanges (a read-only API key) are documented as read-only; the credential type for most brokers is undisclosed, and that transparency gap is worth stating plainly.
On billing, the terms are strict. Subscriptions auto-renew under the exact same conditions unless you cancel, submitting payment information authorizes TraderSync to charge all subscription fees incurred, and refunds are firmly off the table: paid subscription fees are non-refundable, all sales are final, and there are no pro-rated refunds. The terms also place cancellation entirely on the customer, stating TraderSync is not responsible for continued subscriptions should a client forget to cancel. Combined with recurring sync-bug complaints, this no-refund stance is the single biggest consumer-protection risk here, which is exactly why the trial matters.
What traders say
The headline number is a Trustpilot score of 4.3 out of 5 from 309 reviews, which skews positive overall. But the trend matters as much as the average: recent 2026 reviews lean notably negative on sync reliability and slow bug fixes. The web-versus-mobile gap is stark, with the iOS app at 2.7 out of 5 (84 ratings) and Google Play at 2.9 (223 reviews), so the mobile experience is clearly the weak spot. StockBrokers.com gives 4.0 out of 5 editorially.
Praise themes are consistent: responsive live-chat support, intuitive and clean design, and the depth of analytics and market replay. The negative camp is more pointed and, for a journal, more alarming. The recurring documented failure mode is API parsing failures and so-called Zombie Trades, plus wrong currency-base conversions that corrupt commissions, fees and P&L, with users reporting fixes taking months. We do not treat one review as the whole story, but data-integrity complaints strike at the product's core purpose, so they carry more weight than usual. We present the quotes as community sentiment from named Trustpilot reviewers.
| Platform | Score | Sample | Source |
|---|---|---|---|
| Trustpilot | 4.3 / 5 | 309 reviews | Source ↗ |
| App Store (iOS) | 2.7 / 5 | 84 ratings | Source ↗ |
| Google Play | 2.9 / 5 | 223 reviews | Source ↗ |
| StockBrokers.com (editorial) | 4.0 / 5 | Editor review | Source ↗ |
| Aggregate | 4.3 / 5 | 309 Trustpilot reviews (recent ones skew negative on sync reliability) | Normalized by TheFXGeek |
“I tried many trading journals already, but recently switched to Tradersync. It is just the most versatile and easy to use one, very beautifully designed.”
Edmund Schäffer, Trustpilot, June 2025 source ↗
“A trading journal's only job is data integrity, and this platform suffers from severe structural bugs that actively corrupt your dashboard, compounded by a customer service department that completely ignores its users.”
Zezen Nguyen, Trustpilot (1 star), May 2026 source ↗
Pros & cons
The balance below reflects a tool that is genuinely capable but carries real, evidenced risks. The strengths are about depth and breadth; the weaknesses cluster around reliability, cost, transparency and mobile.
- 40-plus analytics metrics including MAE/MFE, expectancy, exit efficiency and optimal-exit analysis
- Market-replay simulator with playlists, speed control and tick precision, rare in a journal
- Strategy Checker tracks rule compliance per trade (max daily loss, position sizing, timing)
- Broad multi-asset support: stocks, options with auto-detected multi-leg spreads, futures, forex, crypto, CFDs, indices
- Documented read-only auto-sync for Interactive Brokers (Flex Query token) and crypto exchanges (read-only API key)
- Cypher AI assistant on all plans, with proactive Cypher Coach on Elite
- 7-day free trial with no credit card required, granting top-tier features
- Trustpilot 4.3 / 5 with consistent praise for clean design and responsive live chat
- Recent reviews report structural data bugs, “Zombie Trades” and wrong currency-base conversions that corrupt P&L, with fixes reportedly taking months
- “700+ brokers” is broad but sync method is undocumented for most; only IBKR and crypto are confirmed read-only auto-sync, several others are CSV-based
- No permanent free tier and premium pricing (Elite near $720/yr)
- Strict no-refund policy: all sales final, non-refundable, auto-renewing subscriptions
- Privacy policy over four years old and silent on trade-data monetisation, hosting, retention and deletion rights; weak mobile apps (iOS 2.7, Android 2.9)
TraderSync vs alternatives
Against the obvious comparison, Tradervue, TraderSync competes hard on analytics depth and clearly wins on the market-replay simulator, which is unusual to find baked into a journal. On integrations, both lean on a mix of auto-sync and import, and neither fully escapes the reality that many brokers come in via file or CSV. On price, TraderSync's Elite tier near $720 a year is expensive, and the lack of a permanent free tier is a disadvantage versus journals that offer a free entry point, even a limited one.
Where TraderSync separates itself is the combined package of 40-plus metrics, Strategy Checker rule compliance, replay, and the Cypher AI layer. Where it loses ground is consistency and trust: the recent sync and currency-conversion complaints, the four-year-old privacy policy, and the all-sales-final refund policy are friction points that cheaper or more transparent rivals can use against it. For a trader who values raw feature breadth and will use replay, TraderSync is compelling; for one who prizes reliability and a forgiving refund policy, the calculus shifts.
How TraderSync compares to the next tools in our trading journals ranking:
| Metric | TraderSync | EdgeWonk | Tradervue |
|---|---|---|---|
| Our score | 7.0/10 | 7.1/10 | 6.7/10 |
| Starting price | 7-day trial, then $29.95/mo | $197/year (no free tier) | Free, then $29.95/mo |
| Best for | Active multi-asset traders who want deep analytics plus a market-replay simulator | MetaTrader traders who want the deepest psychology and discipline analytics | Analytics-first traders whose broker imports cleanly via sync or CSV |
| Regulation | Offshore | Offshore | Offshore |
| Full review | This page | EdgeWonk review → | Tradervue review → |
In short: EdgeWonk edges ahead of TraderSync in the overall ranking, but active multi-asset traders who want deep analytics plus a market-replay simulator is where TraderSync makes its strongest case.
Who is TraderSync for?
Use TraderSync if…
Use TraderSync if you are an active multi-asset trader who wants deep analytics, rule-compliance tracking and a real market-replay simulator in one place, you trade through Interactive Brokers or a crypto exchange where read-only auto-sync is documented, and you will commit to testing your connection thoroughly during the free trial. The depth of reporting and the replay feature are the genuine draws, and the no-card trial lets you confirm your broker syncs cleanly before you pay.
Skip it if…
Skip it if you want a free or cheap logbook, you rely on a broker whose sync method TraderSync does not document and you cannot verify it in the trial, you are primarily a mobile-first journaler, or you are uncomfortable with a strict no-refund, auto-renewing subscription. For those needs a cheaper or more transparent rival will fit better.
Final verdict
TraderSync is one of the most feature-complete journals on the market, and the market-replay simulator plus 40-plus metrics genuinely set it apart. But the trade-off is real. The integration story is broad yet only partly documented, the recent data-integrity complaints hit the product's core promise, the pricing is high with no free tier, and the refund terms leave no room for buyer's remorse. Treated with eyes open, and with the 7-day trial used to verify your own broker sync before any annual commitment, it can be an excellent tool. Treated as a blind buy, it carries more risk than its glossy marketing implies. We score it 7.0 out of 10.
TraderSync packs category-leading analytics and a rare market-replay simulator into one journal, but you trade that depth against premium pricing, partly-undocumented integrations, and recent data-integrity complaints. Open a demo account to try the platform risk-free, then fund a live account when you're ready. Trading carries risk.
Try TraderSyncFrequently asked questions
More Trading Journals reviews
EdgeWonkEdgeWonk offers arguably the best behavioural analytics and the safest credential model in its class, but true live auto-sync is MetaTrader-only and there is no free tier or trial.
TradervueClass-leading analytics depth and a usable free tier, held back by mostly-manual CSV import, no AI, replay, or mobile app, and auto-renew billing friction that dominates its small but poor review record.
TrademetriaA genuinely capable free and low-cost journal with strong analytics, but the auto-sync the marketing implies is a Pro-tier feature limited to 21 platforms.